Privacy Policy

This Privacy Policy comes into effect from October 19th, 2022.

Thank you for visiting Avala Labs Private Limited’s online store currently at www.avalalabs.store. Your visit to this website is subject to this Privacy Policy and our Terms & Conditions.

Avala Labs Private Limited is committed to maintaining and safeguarding of your privacy. This Privacy Policy describes the information we collect, how we use that information and with whom we may share it. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Information We Collect

When visiting www.avalalabs.store, we may collect aggregate information that may not identify you personally but lets us have information about the technology you use, your operation system, your browser, your IP address, etc. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We may collect demographic information about you, products you like, or any other information provided by your during the use of our website. We may collect information you post in a public space on our website.

When you register and/or purchase on our website, we may collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address. We may also collect your billing name, billing address and payment method when your purchase on our website.

Avala Labs Private Limited does collect or store your credit card or debit card or banking information. Such information may be provided by you during the purchase transaction. However, this data is not provided to Avala Labs Private Limited (www.avalalabs.store). It is directly transmitted through the payment gateway provider to the payment network or bank.

We may collect information from you passively by using tracking tools like Google Analytics, Google Tag Manager, Google Webmaster Tools, browser cookies, web beacons, etc. We may also collect information about you from third parties, including but not limited to your name and email from integrated social media accounts. The website is hosted on data centers/servers at a third-party company which may be PCI compliant and may have data security processes in place. However, Avala Labs Private Limited is not liable for any data theft or breach of security at the data centers hosting the website, and holding consumer data.

How we Use Your Personally Identifiable Information

We may use the information you have chosen to provide us to email, message or telephone you for promotional purposes including but not limited to marketing campaigns, newsletters and/or information about products, events, tips, or blogs. You may request, at any time, to not receive such communication.  

We may use the information you have chosen to provide us to respond to your requests, questions, comments and/or notify you of your purchase and delivery transactions. We may also use the information improve our products and services. We may also use the information to customize your experience with us and provide you with specific content based on your preferences. We may use information as otherwise permitted by law.


Sharing of Information

We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent, except as provided in the “Business Transfers” Section below. In addition, we do not sell or otherwise disclose personally identifiable information about our website visitors except as described here.

Our Affiliates

We may share your personal information with our affiliates that distribute and/or market our products. Our affiliates will use such information in accordance with this Privacy Policy. If you prefer us to not share your personal information with our affiliates, please do not provide it to us. We are unable to offer Avala Labs Private Limited’s products and services to anyone who does not consent to the sharing of their personal information with our affiliates.

Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies, and fulfilment companies. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

Business Transfers

As we continue to grow our business, we might sell certain of our assets. We may transfer user information, including personal information to such parties in such transactions.

Compliance with Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process, or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

Email Opt-Out

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email [email protected]. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third Party Sites

If you click on links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Comments or Grievances

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Grievance Officer

K27, 9th Street, Ambattur Industrial Estate

Chennai 600058

Email: [email protected]

Updates to this Policy

This Privacy Policy was last updated on 19th October 2022. We may change our privacy practices sporadically. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.